Question 1

How do I place an order?

Accepted Answer

Select products on the homepage, choose colors and sizes, add to cart, fill billing details, select shipping, and pay via UPI/Card.

Question 2

What is your minimum order quantity (MOQ)?

Accepted Answer

10 pieces total across any mix of products. Round neck/tees must be ordered in multiples of 10 per size. Polo/winter wear in multiples of 5 per size.

Question 3

Dispatch time and shipping method?

Accepted Answer

In-stock orders dispatch within minutes. Delivery times vary by shipping method and destination.

Question 4

What payment methods do you accept?

Accepted Answer

UPI, credit/debit cards, net banking via Razorpay. COD available for eligible orders. Credit line for approved B2B accounts.

Question 5

What products do you manufacture?

Accepted Answer

Plain blank t-shirts, hoodies, polos, sweatshirts, and shorts in 180-430 GSM. All optimized for DTG, DTF, screen printing, and embroidery.

Question 6

What GSM range do you offer?

Accepted Answer

180, 200, 210, 220, 240, 320, and 430 GSM across our product range.

Question 7

Do you offer dropshipping?

Accepted Answer

Yes. Zero-contact blind dropshipping — we ship directly to your end customer without Bratma branding.

Question 8

Can I visit the warehouse?

Accepted Answer

Yes. Visit us at 5, 2F, Canal Circular Road, Daspara, Ultadanga, Kolkata - 700067, West Bengal. Open Mon-Sat 10AM-6PM, Sun 11AM-4PM. Please keep visits to 5-10 minutes.